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Privacy Policy

Last updated: [DD Month 2026]

This Privacy Policy explains how [Jersey Rippers Pty Ltd] (ABN [XX XXX XXX XXX]) ("Jersey Rippers", "we", "us") collects, uses, stores and protects your personal information when you visit [jerseyrippers.com.au] or buy from us. We handle your information in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or placing an order, you agree to the practices described here.

1.Information we collect

We only collect what we need to run the store and get your order to you. This can include:

  • Contact and order details, such as your name, email, phone number, billing and shipping address.
  • Payment information, processed securely by our payment providers. We do not see or store your full card number.
  • Account details, if you create an account, such as your login and order history.
  • Technical data, such as your IP address, browser, device and pages viewed, collected through cookies and analytics.
  • Messages you send us by email, our contact form, or social media.

2.How we collect it

We collect information directly from you when you order, create an account, sign up to our emails, or contact us. We also collect some technical data automatically through cookies and similar tools as you browse.

3.How we use your information

We use your information to:

  • Process, pack and deliver your orders, and handle returns or exchanges.
  • Send order confirmations, shipping updates and customer service replies.
  • Send marketing emails about new drops and offers, only if you opt in. You can unsubscribe any time.
  • Improve our website, products and service.
  • Prevent fraud and meet our legal obligations.

4.Payments

Payments are handled by third-party providers such as [Stripe, PayPal and other gateways you enable]. Your card details are encrypted and processed by them under their own privacy and security terms. We receive only confirmation of payment and limited transaction details.

5.Cookies and analytics

We use cookies to keep your cart working, remember preferences, and understand how the site is used through tools like [Google Analytics] and advertising pixels such as [Meta Pixel]. You can control or block cookies in your browser settings, though some parts of the site may not work as well if you do.

6.Sharing your information

We do not sell your personal information. We share it only with parties that help us run the store, and only as needed, including:

  • Payment providers, to take payment.
  • Couriers and shipping partners, to deliver your order.
  • Website, email and analytics providers that host or power our store.
  • Authorities, where we are required to by law.

7.Overseas recipients

Because we ship worldwide and use global service providers, some of your information may be stored or processed outside Australia. Where that happens, we take reasonable steps to make sure it is handled consistently with the Australian Privacy Principles.

8.Storage and security

We take reasonable steps to protect your information from misuse, loss and unauthorised access, including secure hosting and encrypted checkout. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

9.Your rights

You can ask us to access or correct the personal information we hold about you, and you can ask us to delete it where we are not required to keep it. To make a request, email us at [privacy@jerseyrippers.com.au]. We will respond within a reasonable time.

If you have a concern about how we have handled your information and you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

10.Marketing choices

If you opted in to marketing, every email has an unsubscribe link. You can also email us to be removed. Opting out of marketing does not stop essential service messages about your orders.

11.Children

Our store is intended for adults. We do not knowingly collect personal information from children. If you believe a child has given us their information, contact us and we will remove it.

12.Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the updated date at the top. Significant changes will be made clear where appropriate.

13.Contact us

Questions about this policy or your information? Email [privacy@jerseyrippers.com.au] or write to [Jersey Rippers Pty Ltd, business address, Melbourne, Australia].